Pricing
Start for free and scale as your users grow.
Monthly Active Users
Starter
$0/ mo
- 1K AI credits
- 1M events tracked
- In-app AI agent assistant
- Basic customization
- Basic intelligence
- 1 app
- 3 team seats
- Unlimited actionable insights
- 90-day data retention
- Ticket support
Growth
$249/ mo
- 1K AI credits
- 1M events tracked
- In-app AI agent assistant
- Advanced customization
- Advanced intelligence
- 2 apps
- 10 team seats
- Unlimited actionable insights
- 6-month data retention
- 1-1 support
Enterprise
Custom
- Custom AI credits
- Custom events tracked
- In-app AI agent assistant
- Full customization
- Full intelligence
- Unlimited apps
- Unlimited team seats
- Unlimited actionable insights
- Custom data retention
- Custom SLA
- SSO / SAML
- Custom data residency
- Procurement & invoicing support
- Multi-year rate lock available
Beta pricing. Subject to be updated.
How credits work
Chat1 credit
A single question answered inline. Fast, lightweight, the most common interaction.
Agent10 credits
ARCY plans and completes a multi-step task on auto-pilot or co-pilot on the user's behalf.
Data-to-Insight10 credits
Transforms behavioral event data into actionable product insights.
Compare plans
| Widget & Customization | Starter | Growth | Enterprise |
|---|---|---|---|
| Chat + Agent AI modes (autonomous actions) | |||
| Limit usage per end-user | |||
| Limit credit consumption per end-user | |||
| Custom widget logo | |||
| Custom brand color |
| Product Intelligence | Starter | Growth | Enterprise |
|---|---|---|---|
| MRR | |||
| Active users (30d) | |||
| 30-day retention | |||
| Churn rate | |||
| NRR | |||
| Activation funnel | |||
| At-risk user count | |||
| Activation funnel metrics (stage-by-stage) | — | ||
| Flow adoption | — | ||
| Drop-off overview | — | ||
| Stuck pre-activation users | — | ||
| At-risk users: full list + churn prediction score | — | ||
| LTV | — | ||
| LTV : CAC | — | ||
| Free to paid conversion | — | ||
| Revenue at risk | — | ||
| Recoverable revenue | — | ||
| Scheduled auto-refresh | Every 24h | Every 12h | Custom |
| Plan limits | Starter | Growth | Enterprise |
|---|---|---|---|
| Apps | 1 | 2 | Unlimited |
| Team seats | 3 | 10 | Unlimited |
| Actionable product insights | Unlimited | Unlimited | Unlimited |
| Trigger insights manually | 20/mo | Unlimited | Unlimited |
| Data retention | 90 days | 6 months | Custom |
| Support & enterprise | Starter | Growth | Enterprise |
|---|---|---|---|
| Ticket support | |||
| 1-1 support | Onboarding only | ||
| Priority 1-1 support | — | — | |
| Custom SLA | — | — | |
| SSO / SAML | — | — | |
| Custom data residency | — | — | |
| Procurement + invoicing support | — | — | |
| Multi-year rate lock | — | — |
How ARCY compares
Less tooling, less manual work. One SDK instead of a stack.
| ARCY | Gainsight | Mixpanel | Pendo | |
|---|---|---|---|---|
| Target use case | ||||
| Primary job-to-be-done | Prevent churn autonomously | CS team workflows | Product analytics | Product adoption |
| Core capabilities | ||||
| Autonomous action on churn signals | Automatic, AI-driven | Manual playbooks | — | Manual guides only |
| In-app guided walkthroughs | AI-generated, live UI | PX module only | — | Manual authoring |
| Autonomous AI | Yes | Human-reviewed | AI insights, human-run | Human-reviewed |
| Implementation & team | ||||
| Setup time | Under 15 min (SDK) | Months | Hours–days | Weeks |
| Built to be run by a CS team | No | Yes | Not applicable | Sometimes |
| Embeds in your product via SDK | Yes | — | SDK + script tag | Script/snippet |
| Viable without a dedicated CS team | Yes | No | Yes | Partial |
| Pricing (Jul 2026) | ||||
| Starting price | Free → $249/mo | ~$20K+/yr (quote) | Free → ~$20/mo | Free (500 MAU) → ~$7K/yr |
| Pricing transparency | Public | Sales call | Public | Sales call |
Get started
Tell us about your product. We'll show you what ARCY can do for it.
Book a 30-minute demo.
Product Demo
30 minutes
Google Meet
Hosted by
We learn about your product, your users, and where you're losing them. Then we show you exactly how ARCY would work inside your app.
Jul / Aug 2026
UTC+0
Select a date to see available times.